Flaim Analytics
Unlock Measurable ROI in 90 Days
According to Gartner, over 70% of ServiceNow deployments fail to achieve their expected ROI.
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We help IT, marketing, and business leaders fix adoption gaps, streamline workflows, and uncover the ROI hiding in their tools. If you don’t see measurable results in 90 days, you don’t pay.
✔ Cut resolution times by 40%
✔ Increase adoption rates 3x
✔ Deliver measurable ROI in 90 days
Stop wasting money on underperforming platforms. Start seeing measurable ROI in weeks, not years.
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ServiceNow is investing heavily in AI agents (see official demo below). At Flaim Analytics, we help consulting firms and enterprise teams implement these features in ways that actually boost adoption and ROI.
Fix Your ServiceNow Investment — Unlock ROI in 90 Days
Most ServiceNow deployments underdeliver — poor configuration, unused features, and broken workflows drain budgets instead of driving growth.
We help you fix the right things in the right order so ServiceNow becomes the competitive advantage it was meant to be.
What You’ll Achieve:
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40% faster resolution times → clear the backlog crushing IT
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3x higher adoption rates → turn ServiceNow into a tool people actually use
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Measurable ROI in 90 days → prove business value or you don’t pay
Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
Offers
ServiceNow ROI Optimization
For IT leaders frustrated with underperforming ServiceNow deployments.
Most rollouts fail to deliver ROI because of poor adoption and broken workflows. We fix that in 90 days.
What You’ll Achieve:
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Comprehensive ROI audit
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Workflow tuning (cut resolution times by 40%+)
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90-day adoption + performance roadmap
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Real-time ROI dashboards for executives
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💰 Starting at $2,500/month
Marketing ROI Intelligence
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For marketing leaders under pressure to prove ROI. Most teams waste 20–40% of ad spend because they can’t track what’s working. We cut waste and scale winners — guaranteed.
What You’ll Achieve:
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Campaign ROI dashboards
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Lead scoring + journey analytics
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Ad spend optimization (scale winners, cut losers)
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Monthly “ROI Improvement” report
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💰 Starting at $1,500/month
CRM & Workflow Automation
For revenue leaders losing deals to messy CRMs and poor follow-up. Up to 79% of leads never convert — we fix that.
What You’ll Achieve:
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CRM cleanup + automation
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Nurture flows that convert
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Task & workflow optimization
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Monthly reporting + support
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💰 Starting at $1,000/month
Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
Background
About Jon – Your Technical Expert and Growth Partner for ServiceNow Success
We help ServiceNow teams and enterprise leaders unlock more value from their platform by fixing adoption gaps, streamlining workflows, and turning technology into measurable ROI.
✔ Event Management – Reduced noise & cut resolution times faster
✔ Discovery – Built accurate CMDBs for complex infrastructures
✔ ITOM & ITSM – Improved cross-department workflows and efficiency
✔ Predictive AIOps – Proactively detected anomalies before business impact
✔ Cross-Enterprise Impact – At Dow Chemical, reengineered processes across ITOM/ITSM for faster, data-driven decisions
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Unique differentiator:
Most firms focus only on technical implementation or only on growth. I combine both:
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Technical ServiceNow Optimization → maximize adoption, efficiency, and feature usage.
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Strategic Growth Execution → translate improvements into stronger pipelines, higher adoption, and measurable outcomes.
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Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
Our Commitment to Excellence
Platforms We Optimize
We help teams unlock ROI from ServiceNow by closing adoption gaps, streamlining workflows, and integrating with leading platforms like HubSpot, Meta, and Salesforce.
✔ Fix adoption gaps → higher feature usage
✔ Streamline workflows → faster, more efficient teams
✔ Unlock unused features → maximize ROI
✔ Connect with CRM & marketing tools → pipeline growth
Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
👉 Free Resource: Unlock ROI From Your ServiceNow Investment
Most ServiceNow platforms underperform because of adoption gaps and unused features. Get our free resource to uncover quick wins you can implement immediately.
ServiceNow Growth Playbook (Mini Guide) – How to connect ServiceNow improvements to real pipeline growth.
Certifications & Expertise
At Flaim Analytics, we continuously invest in certifications so our clients benefit from the most up-to-date ServiceNow and data expertise. Here’s how our training translates into client outcomes:
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ServiceNow Track (in progress):
✔ System Administrator (CSA): Reliable architecture that keeps your platform running smoothly
✔ Application Developer (CAD): Custom apps tailored to business needs
✔ Implementation Specialist (ITSM/ITOM): Streamlined workflows, faster resolution times, predictive AI for proactive issue management
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Data & Marketing Track (in progress):
✔ Google Data Analytics: Turning insights into smarter decisions
✔ HubSpot Content Marketing: Campaigns aligned with measurable ROI
✔ Google Ads Certification: Consistent, optimized lead generation
✔ Meta Digital Marketing Associate: Driving ServiceNow adoption with growth campaigns
✔ Creative Analytics: Advanced models to optimize performance
Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
Companies we work with
Proven ServiceNow Outcomes
These examples are drawn from publicly available ServiceNow case studies. These are outcomes ServiceNow clients have achieved. At Flaim Analytics, we help organizations replicate these kinds of results
→ NHS (UK National Health Service)
Challenge: Manual processes slowed down patient services.
Result: Streamlined workflows that saved millions in administrative costs and improved patient service delivery.
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→ Deloitte
Challenge: Global IT service delivery was fragmented.
Result: Consolidated service management across countries, improving IT efficiency by 20%+.
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→ American Express Global Business Travel
Challenge: Multiple legacy systems created friction in customer support.
Result: Migrated to ServiceNow, reducing incident resolution times and improving customer satisfaction scores.
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→ Vodafone
Challenge: Needed to modernize IT operations for global telecom infrastructure.
Result: Used ServiceNow ITOM to automate network monitoring, cutting issue resolution time by 30%.
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→ Experian
Challenge: Complex, siloed IT processes limited business growth.
Result: Automated key workflows with ServiceNow, reducing manual workload and scaling operations globally.
Schedule your free 30-min ROI Audit — we’ll review your ServiceNow setup and show where you can unlock measurable ROI in 90 days.
Services
At Flaim Analytics, we combine ServiceNow expertise with growth-focused analytics to deliver measurable outcomes. Each service is designed to help leaders cut costs, accelerate adoption, and scale revenue.
ServiceNow Optimization
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Increase adoption rates across teams by up to 3x
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Streamline workflows to cut resolution times by 40%
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Unlock unused features that deliver faster ROI
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Improve ITSM/ITOM efficiency with predictive analytics
Data & Analytics Dashboards
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Build dashboards that uncover hidden inefficiencies
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Deliver insights that drive smarter, faster decisions
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Transform raw data into measurable cost savings
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Monitor KPIs in real-time for proactive strategy
Sales & Marketing Analytics
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CRM Enablement → HubSpot & Salesforce setup, automation, and workflows
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Campaign Optimization → Google Ads, Meta Ads, LinkedIn campaigns tuned for ROI
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Content & Growth Ops → Email automation, nurture flows, reporting
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Revenue Integrations → Connect CRM & marketing stack for pipeline visibility
​Advisory & Support
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Continuous optimization aligned with business goals
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Regular reviews to prevent adoption drop-off
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Confidence that your investment delivers measurable outcomes
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Strategic support to guide both technology and growth execution